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Terms & Conditions

Last Updated 02/11/2020 - Version 1.0

These terms and conditions (“Customer Terms”) apply to your access to and use of the NoBarQ (“we”, ”our”, "us", or “NoBarQ”) app (“The App”, "NoBarQ App"). The App is provided by NoNarQ Ltd, company number 12688086 registered in England and Wales, registered address 63-66 Hatton Garden, London, England, EC1N 8LE.

Please read these terms carefully before using The App. By registering an account with NoBarQ, or by using The App, you agree to be bound by these terms. We reserve the right to alter these terms and will inform you of any changes no less than 24 hours before the change. If you continue to use The App following a notification of a change to these terms you agree to be bound by that change. Any statement or promise made by us or on our behalf that would conflict with, or imply other meaning to, any of these terms will not supersede these terms. Your legal rights apply in addition to these terms and are in no way superseded by these terms.

By using The App you may be subject to terms and conditions imposed by Apple or Google and it is your responsibility to ensure you abide by such terms.

NoBarQ App

The App allows you to search, browse, order and pay for goods and services provided by our Partners ("Venues", "Venue", "Partner"). NoBarQ acts as an agent for our Partners. When you place an order through The App, we will process your payment acting as an agent on behalf of our Partner only. The partner will then accept your order and we will notify you through the app when your order is either on its way to you or available for you to collect. The Venue may choose to reject your order, at their discretion, and issue you with a refund. Venues may require a minimum order value to use The App. The minimum order value will be displayed at checkout on The App. The Venue may choose to charge a service fee. Any service fees will be displayed at checkout on the App.

Complaints
You are legally entitled to receive goods that match their description and are of satisfactory quality. If you believe that the goods you have received from one of our partners does not meet these standards, please share your concerns with the Partner direct.

Allergens

Venues products may include nuts or other allergens. If you have any concerns about allergens or if you have an allergy, please enquire with the Venue prior to placing an order. NoBarQ does not guarantee that products provided by our partners are free of allergens.

Age restricted products and services

Certain products can only be sold or supplied to persons aged 18 or over. By placing an order for an age restricted product, you confirm that you are aged 18 or over. Our Partners may ask you, or persons you intend to supply age restricted products to ("Your Party", "Your Parties"), to provide proof of age. It is at the sole discretion of the Partner whether to accept your, or Your Parties, proof of age. Our partners may refuse to supply age restricted products. Where an age restricted product has been purchased through The App and you are either under the required age, or cannot provide proof of age, it is at our Partners discretion whether to issue a refund. Our Partners reserve the right to refuse to supply or sell alcohol to you, or your party, if you or they appear to drunk or under the influence of drugs. It is at our Partners discretion whether to issue a refund to customers that have attempted to purchase alcohol through The App that are drunk, under the influence of drugs, or that intend to supply alcohol to someone who is knowingly drunk.

Cancellation

If you wish to cancel either all or part of your order, you must contact a server at the venue. If you cancel all or part of your order, you may be charged for the canceled items. It is at the discretion of our Partner whether to issue a refund for part or fully cancelled orders. NoBarQ or our Partners may cancel your order at any time and will issue a full refund.

Corrections

There may be information on the App that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. NoBarQ and our Patners reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the App at any time, without prior notice.

Your NoBarQ Account

Before accessing The App you must create a NoBarQ user account. You are required to create a password or register using your Facebook Account. It is your responsibility to keep any passwords used to access your NoBarQ user account secret. You must keep the email account used to register your user account secure and prevent others from using it to change your password. You must prevent others from using your acccount. If another person uses your NoBarQ user account, you are responsible for paying for any orders they place. NoBarQ are not responsible for any losses or damages you incur due to another person using your account.

You can close your NoBarQ user account by contacting us at our registered company address. We may terminate or suspend your NoBarQ user account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Where permitted by law, we may not provide you with a reason for any termination or suspension.

Operating System Requirements

The App is compatible with Android and Apple iOS devices. We reserve the right to alter The App's device compatibility. We do not guarantee compatibility with any specific make and model of device.

App Availability

We cannot guarantee The App will be available at all times. We may experience hardware, software, or other problems resulting in interruptions, delays, or errors. We reserve the right to suspend access to The App to perform maintenance and upgrades. We will endeavor to ensure that any access suspension of The App due to maintenance or upgrades is at such a time as to minimise the impact to you. Emergency maintenance may be performed at any time which may or may not result in suspension of The App. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify The App at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use The App during any downtime or discontinuance of The App. Nothing in these Terms of Use will be construed to obligate us to maintain and support The App or to supply any corrections, updates, or releases in connection therewith.

Termination and Suspension

We may terminate or suspend access to The App immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Where permitted by law, we may provide a reason for any termination or suspension.

Disclaimer of Warranties

THE APP IS PROVIDED TO YOU "AS IS" AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE APP, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

Intellectual Property

All registered or unregistered, patents, patentable inventions and other patent rights (including any divisions, continuations, continuations-in-part, reissues, reexaminations and interferences thereof); (ii) trademarks, service marks, trade dress, trade names, taglines, brand names, logos and corporate names and all goodwill related thereto; copyrights, mask works and designs; trade secrets, know-how, inventions, processes, procedures, databases, confidential business information and other proprietary information and rights; computer software programs, including all source code, object code, specifications, designs and documentation related thereto; and domain names, Internet addresses and other computer identifiers, in each case that is material and is used in the operation of the business of the NoBarQ or any of its Subsidiaries as currently being conducted (the "Intellectual Property") is either (a) owned by the Company or one or more of its Subsidiaries or (b) is used by the Company or one or more of its Subsidiaries pursuant to a valid license.

Data Protection

We process your personal data in accordance with our Privacy Policy which can be found at www.nobarq.co.uk/privacy